July 25th, 2007
Customer Service in the Real World
Are you able to provide excellent customer service in a rapidly changing environment?
ARe you and your clinical and front line employees comfortable working with people from more than 70 nations living in Omaha?
Are you aware of the culturally and linguistically appropriate service (CLAS) standards and how they affect your practice and care?
If you can say "no" to any of the above questions, you may want to consider attending this dynamic, 4-hour, informative and interactive workshop on customer service where we discuss real people, real challenges and real solutions.
Valda Boyd Ford, MPH, MS, RN
When:
August 9th
8:00am – noon OR 1:00pm – 5:00pm
August 16th
8:00am – noon OR 1:00pm – 5:00pm
Where:
Omaha Home for Boys
4343 N. 52nd St
Conference Room 103 B-C
Fee:
$50 per person
SCHOLARSHIPS AVAILABLE
For registration and additional information:
Contact Larry 402.614.2661
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