Joe Gerstandt | keynote speaker, freedom fighter, freak-flag flier

Big Brothers Big Sisters is hiring! Below is the job description for an Enrollment and Match Coordinator for our Hispanic Mentoring Program, please forward to anyone you know who might be interested. Applicants can send their resume to Cindy Reilly, Program Director/COO at programdirector@bigomaha.org , by fax at 330-2492 or by mail at Big Brothers Big Sisters of the Midlands, 10831 Old Mill Road, Suite #400, Omaha, NE 68154.

BIG BROTHERS BIG SISTERS

JOB TITLE: Enrollment & Match Coordinator – Hispanic Mentoring

ACCOUNTABILITY: Program Director

QUALIFICATIONS:

• Bachelor’s Degree in a Human Service field.
• Skills in public speaking, volunteer management and problem-solving.
• Demonstrate effective written, verbal and interpersonal communication skills in both English and Spanish.
• Ability to effectively and efficiently manage multiple tasks.
• Computer literacy, with ability to use MS Word, Excel and Access.
• Keep a flexible schedule (including nights and weekends) to accommodate Bigs, Littles and parents.
• Have a dependable vehicle, valid driver’s license and current auto insurance.

An Enrollment/Match Coordinator will at all times adhere to personal and professional ethics and standards of practice. An Enrollment/Match Coordinator will be committed to the mission of BBBS and represent BBBS positively and professionally in the community.

RESPONSIBILITES:

• Develop professional, positive working relationships with the Bigs, Littles and parents being enrolled in the program.
• Professionally, efficiently and effectively assess Bigs, Littles and parents coming into the program.
• Recruit both Bigs and Littles from the Hispanic community.
• Work closely with Campfire staff in regards to girls matching from their program.
• Professionally assess the on-going relationships of the matches on your caseload.
• Facilitate match meetings in a friendly, but informative way so that everyone is comfortable and also understands the guidelines.
• Maintain 100% supervision of matches with a combination of talking over the phone and meeting them in-person.
• Train Bigs enrolling into the program, as well as on-going trainings, as needed.
• Conduct problem-solving over the phone and in-person to help matches work through problems, rather than closing.
• Compile all interview materials and turn Bigs and Littles in to the Program Director in a timely manner.
• Translate needed documents into Spanish as well as take phone calls with parents/littles/bigs from both programs as needed to translate.
• Complete update interviews for Bigs and Littles as assigned.
• Enter all incoming information into the database in a timely manner.
• Actively participate in recruiting teams for Bowl For Kids’ Sake.
• Assist with other fund-raising events as needed.
• Take enrollment calls as needed.
• Attend staff meetings.
• Meet regularly with Program Director to discuss work status.
• Turn in completed monthly reports by the 5^th of every month.
• Follow all guidelines in the BBBS Personnel Manual.
• Perform other duties as required by Executive Director or Program Director.